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How Orelia works

Most doctors may never have seen a case. We find the ones who have. Four steps, and you approve every message.

The four steps

  1. Step 1: Tell us

    Share a report. No diagnosis yet? Tell us your symptoms. You check every detail first.

    Behind the scenes: Your report is read into fields. You confirm each one before any research starts, and you choose which fields a contact may ever see.

  2. Step 2: We search

    We look for the few specialists, studies and patient groups who know your condition. Every claim is checked against its source.

    Behind the scenes: Nine search agents run at once across registries, trial listings, medical papers, advocacy groups and aid programs. A verifier drops any claim it cannot source. A curator keeps the best fits.

  3. Step 3: You choose

    Pick up to 5 people or groups. You may have to travel, so we show how far each one is. Tick what each one may see.

    Behind the scenes: A case keeps at most five active contacts. A planner picks the way in for each one: call, email, an online form, or a mix.

  4. Step 4: We reach out

    You read each message first. Then we send it and follow up.

    Behind the scenes: Every message passes the outbound gate: approved by you, only the fields you ticked, and an AI disclosure. Follow-ups on business day 3 and day 7 are approved up front.

Every door opens a little differently

Some intake teams only answer the phone. Some only take a form. We call, email, apply online, or do all three, whatever each one asks for.

  • Call

    Call

    Rings the public intake line, says up front that it is an AI assistant calling for you, and saves the transcript.

  • Email

    Email

    Writes from your case inbox, carries only the details you ticked, and reads every reply that comes back.

  • Apply online

    Apply online

    Fills the new-patient, screening or application form on the organization's own site, then keeps the confirmation.

One example case, four plans

Example data. The names are made up.

  • Connective Tissue Clinic

    Specialist center · Intake line takes new adults; records go by email.

    Call and Email
  • Natural History Study

    Recruiting trial · Online screening form, then a note to the coordinator.

    Apply online and Email
  • Vascular EDS Foundation

    Advocacy group · A patient navigator answers by email.

    Email
  • Care Travel Fund

    Travel aid · Applications only through its own form.

    Apply online

You can walk away

You approve follow-ups up front. If nobody answers, we follow up on business day 3 and day 7. We tell you when something needs you.

What we never doFor judges: watch the search